Certificates of Completion and Letters of Merit

Certificates of Completion and Letters of Merit

How can I request a Certificate of Completion and/or a Letter of Merit for my Students?

A Certificate of Completion is awarded to all Students and Instructors who satisfactorily complete a Cisco Networking Academy® course. This is indicated by a “complete” marked in the Cisco® NetSpace grade book for the relevant course. A certificate of completion is not the same as a Cisco certification.

A Letter of Merit is a letter signed by Cisco CEO John Chambers that is awarded to Students and Instructors who score 75 % or above on their course final exam to acknowledge the excellence they have achieved.

Instructors can request, print and sign the certificates of completion and letters of merit for their eligible Students, for active courses and for concluded courses. They can do so for the entire class or for each Student individually.

Please Note:  

A) Eligible Students can also download their own Certificates or Letters from their Student Profile, accessible by clicking on the link of their name at the top of any page once logged in to Cisco NetSpace.
B) In order for the name of the Instructor to appear on the Student’s certificate, the Instructor must request the certificate first. If a Student requests their certificate before the Instructor does it, then the name of the Instructor will not appear on the certificate.

To request Certificates and/or Letters for one Student, please follow the steps below:

1. Log in to Cisco NetSpace at https://www.netacad.com
2. From the ‘NetSpace Home’ page and the ‘Teach’ tab, click the 'Gear' icon located next to the course name. (For a concluded course, click on the ‘ShowConcluded’ button above ‘Actions’)
3. Scroll down to the ‘Enrolled Students’ section
4. Locate the name of the Student who needs a Certificate and/or Letter
5. Click the ‘Actions’ button found under the ‘Certificates/Letters’ column
6. Select ‘Get Certificate’ to print the Certificate of Completion for the Student and/or select ‘Get Letter’ to print the Letter of Merit for the Student

To request Certificates and/or Letters for your entire class, please follow the steps below:

1. Log in to Cisco NetSpace at https://www.netacad.com
2. From the ‘NetSpace Home’ page and the ‘Teach’ tab, click the 'Gear' icon located next to the course name. (For a concluded course, click on the ‘Show Concluded’ button above ‘Actions’)
3. Scroll down to the ‘Enrolled Students’ section
4. Right above it, click on the ‘Get All Certificates’ or ‘Get All Letters’ button
5. Read the confirmation message
6. Click ‘OK’
7. The following message will appear at the top of the page: ‘Thank you for submitting your request. You will receive an email within one hour when the file is ready’
8. The ‘Get All Certificates’ button will disappear and the following message will replace it: ‘Your request for certificates is submitted.’  

You will receive an email within an hour informing you that the file is now ready for download and will be available for 30 days in your Course Management page.

1. To download the file, please follow the steps below:
2. Log in to Cisco NetSpace at https://www.netacad.com
3. From the ‘NetSpace Home’ page and the ‘Teach’ tab, click the 'Gear' icon located next to the course name
4. Scroll down to the ‘Enrolled Students’ section
5. Just above it, click on the link of the file name next to the ‘Get All Certificates’ or ‘Get All Letters’ button. The date and time of the request appears next to the file name
6. Choose a location to download and save the zip file
7. Open the zip file. You will see one pdf document per Student

To view detailed information on the Certificates of Completion and Letters of Merit that are available to qualified Cisco Networking Academy® Students and Instructors, please follow the steps below:

1. Log in to Cisco NetSpace at https://www.netacad.com
2. From the 'Offerings' menu, click 'All Resources'
3. Scroll down to the bottom of the page and click the 'More' link
4. Click the 'FAQs and Tutorials' link
5. Click the 'Certificates and Letters FAQ' link
6. Click on ‘Download’ to view the FAQs that provide detailed information about Certificates of Completion and Letters of Merit